Refund & Cancellation Policy
At Zenerva Software LLP, we aim to deliver the best services to our clients. Please read our refund and cancellation policy carefully:
1. Service Cancellation
Clients may request cancellation of services within 7 days of purchase by contacting our support team at support@zenerva.com.
2. Refund Policy
Refunds will be processed only if the request is made within the allowed cancellation period and is in compliance with service terms. Partial refunds may be applicable for unused services.
3. Non-Refundable Services
Certain services such as cloud hosting setup, domain registration, or email activation are non-refundable once provisioned.
4. Timeline
Approved refunds will be processed within 7–10 business days to the original payment method.
For queries, contact: support@zenerva.com